Accelerated Growth Solutions for All Service Businesses

GROWTH BLUEPRINT

855.915.0747

Privacy Policy (GoAccel)

Effective Date: January 26, 2026

GoAccel (“GoAccel,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, create an account, or use our products and services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We collect information in the following ways:

A. Information you provide

  • Account and contact info: name, business name, email, phone number, address, job title
  • Credentials: username/password or other authentication details
  • Billing details: subscription information and payment-related data (payment processing is handled by third-party processors; we generally do not store full card numbers)
  • Support and communications: messages, emails, chat transcripts, call notes, and other communications with us
  • Customer Data and content: information and content you upload, import, or create in the Services (e.g., contacts, notes, tasks, files, messages, campaign content)

B. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, actions taken, timestamps, referring URLs
  • Log and diagnostic data: error logs and performance data
  • Cookies and similar technologies: see Section 6

C. Information from third parties

  • Integrations you connect: data shared from third-party services you authorize (e.g., calendars, email providers, Customer Relationship Management (CRM) integrations)
  • Service providers/partners: analytics, hosting, payment, and communications vendors
  • Enrichment or data providers (if enabled): data returned by third-party data sources based on your configuration and permissions

2) How We Use Information

We use information to:

  • Provide, maintain, and improve the Services
  • Create and manage accounts and authenticate users
  • Process subscriptions, billing, and payments
  • Provide support, troubleshooting, and customer service
  • Send service-related messages (security alerts, confirmations, updates)
  • Monitor and help prevent fraud, abuse, and security incidents
  • Measure usage and improve performance and user experience
  • Market our Services (where permitted; you can opt out of marketing emails)

3) Messaging, Communications, and Compliance Logging

Some features may enable communications such as email and SMS/text messaging (“Messaging”). To operate these features, we may process and store Messaging-related data, such as:

  • Sender and recipient information you provide
  • Message content you create or send through the Services
  • Delivery status, timestamps, opt-out events (e.g., STOP), and related metadata
  • Compliance and audit logs where reasonably necessary

We may use this information to provide Messaging features, help troubleshoot delivery issues, maintain suppression/opt-out lists, enforce our Terms, and comply with legal or provider requirements.

4) How We Share Information

We may share information:

  • With service providers that help us operate the Services (hosting, analytics, payment processing, messaging, customer support)
  • With integrations you choose to connect (at your direction)
  • For legal and safety reasons (to comply with law, respond to lawful requests, protect rights, prevent fraud/abuse, and protect users)
  • During business transfers (merger, acquisition, financing, asset sale)
  • With your consent or at your instruction

We do not sell your personal information in the ordinary sense of the word. If a law defines “sale” broadly, you may have opt-out rights as described below.

5) Data Retention

We retain information as long as necessary to provide the Services and for legitimate business purposes, including security, compliance, dispute resolution, and enforcement of agreements. Retention periods vary based on the data type and purpose.

6) Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure the Services
  • Remember preferences and sessions
  • Analyze traffic and usage
  • Improve marketing performance

You can control cookies via browser settings. Disabling cookies may limit certain features.

7) Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8) Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You can also opt out of marketing emails using the unsubscribe link or by contacting us.

9) Children’s Privacy

The Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

10) International Transfers

If you access the Services from outside the United States, your information may be processed in the United States or other locations where we or our providers operate.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date indicates the most recent update. Material changes may be communicated through the Services or other reasonable means.

12) Contact Us

GoAccel
Email: info@goaccel.ai
Phone: 855.915.0747